Update (10:00am CDT 2013-05-12): No additional issues have arisen so maintenance is complete. Thank you for your patience. Please let us know if you experience any subsequent issues via Live Chat (http://support.jungledisk.com/) or ticket (firstname.lastname@example.org)
Update (9:00am CDT 2013-05-12): All services performing as expected. Hard downtime was negligible during the DNS cutover to our new infrastructure. No customer issues experienced at this point.
Update (8:20am CDT 2013-05-12): New signups (via www.jungledisk.com) are now available.
Update (7:20am CDT 2013-05-12): Control panel access (via www.jungledisk.com) is now available.
Update (7:00am CDT 2013-05-12): Maintenance has begun. Control panel access and signups (via www.jungledisk.com) are temporarily unavailable.
On Sunday the 12th of May at 7:00 am CDT, Jungle Disk will be performing maintenance on our infrastructure in order to upgrade the security, performance and resiliency of our environment.
We have scheduled this maintenance for a 4-hour window. We expect the actual time that customers are impacted to be significantly less than this. During the maintenance window the Jungle Disk website will be unavailable for control panel access and new signups or subscriptions. Customers should also expect short periods of instability where the Jungle Disk client will be unable to connect to the infrastructure. If severe customer disruption exceeds 20 minutes we’ll initiate rollback procedures. As part of our plan, we will do everything possible to minimize disruption to your services.
We apologize in advance for any inconvenience this may cause and appreciate your patience as we work to improve Jungle Disk’s services.
The Jungle Disk team
Don’t forget, we’re available via Live Chat. Login into our Support Site to start chatting now!