UPDATE 3: We are delaying the scheduled maintenance in order to address some outstanding items before potentially impacting customers during maintenance. We will provide 24 hour notice ahead of a new scheduled date/time.
UPDATE 2: We are delaying the scheduled maintenance to Monday, February 25 at 2:00 p.m. CST.
UPDATE 1: We are not thrilled by having to undertake this maintenance during business hours. This is far from an ideal choice and the scheduled downtime is in fact the best “worst choice” given the circumstances we are facing. The largest impact should be to those trying to access the Jungle Disk website to add subscriptions or sign up as a new customer during that window. We should’ve provided this additional context in the original post. We sincerely hope this is a one-off and going forward we plan to schedule maintenance at more appropriate times and provide more advance notice.
Jungle Disk will perform maintenance on our infrastructure in order to upgrade the security, performance and resiliency of our environment. During the upgrade, you will experience instability and loss of connectivity to Jungle Disk infrastructure.
We have scheduled this maintenance for a two-hour window. We expect the maintenance will take significantly less time than this, but if the maintenance window exceeds this we’ll initiate rollback procedures. Along with periods of instability and loss of connectivity to the Jungle Disk infrastructure, will be times that the Jungle Disk client will be unable to connect to the infrastructure. As part of our plan, we will do everything possible to minimize disruption to your services.
We will provide status updates on our support site (http://support.jungledisk.com) and we’ll update this blog post when maintenance is complete.
We apologize in advance for any inconvenience this may cause and appreciate your patience as we work to improve Jungle Disk’s services.