Archive for April, 2010

Planned System Maintenance

After our last maintenance period, we received some feedback that more advance notice was desired for planned system maintenance.  Therefore, we wanted to give you advance notification that we will be completing a system upgrade next week on Saturday, May 8th from 8:30 p.m. to 10:30 p.m. ET.  During this time, all Jungle Disk systems and functionality will be down and inaccessible.  We hope this advanced notice will give you time to plan accordingly, as we realize Jungle Disk is an important tool for your personal and business use.

We apologize for the inconvenience.  Please feel free to refer to this blog for further updates and real-time status check during the upgrade.

Thank you for your patience and we will make every effort to keep the maintenance window as short as possible.

And the final iPad winner is….

…Paul Hagstrom (paulhagstrom)!  Congrats Paul!

In response to our question “What do you want to access while on the go?” Paul tweeted “I’d probably use the JD app to access my PDF library of academic papers, and for easy xfer of iWork generated stuff.”  Paul’s tweet was selected in the last of two random drawings for a brand new Apple iPad on Friday, April 9th.

Thanks to everyone who tweeted!   Hope you’re all enjoying the new Jungle Disk App!

And the first iPad winner is…..

Envelope, please.  Congratulations to Dan Clifford (dclifford) as the winner of our first drawing for an iPad in the Jungle Disk Dash Sweepstakes!

Jungle Disk iPad giveawayIn response to our question “What do you want to access while on the go?”  Dan tweeted “access to everything I have in one place but mostly music!@jungledisk #jungledisk”.  Dan’s tweet was selected in the first of two random drawings for a brand new Apple iPad.  The second drawing will take place this Friday, April 9th, so keep tweeting and you might be the next lucky iPad winner!

Update to Jungle Disk Billing System

Jungle Disk currently uses the Amazon Payments platform as our billing system for the products and services that we offer. In an effort to simplify and streamline the purchase and billing process, we will be transitioning to a new system effective 4/8/2010.

The new billing system, managed by Chase Payments, will allow our customers to conveniently manage their billing and payment settings directly within the Jungle Disk account management area.

We have created a list of Frequently Asked Questions that should address any questions or concerns you might have, however, please feel free to contact us at support@jungledisk.com if you have any additional questions or comments.

Upcoming System Maintenance

On Saturday, April 3rd at 8:30PM ET, Jungle Disk will be performing a system upgrade for approximately 1 hour. During this time, all Jungle Disk systems will be down and inaccessible.

We apologize for the inconvenience this may cause and have tried to schedule this outside of normal business hours and the time most scheduled backups occur.

Thank you for your patience and we will make every effort to keep the maintenance window as short as possible.